FAQs

FAQs – STEMPro Academy

General Questions

  1. What is STEMPro Academy?
    STEMPro Academy is an online learning platform offering expert tutoring in Science, Technology, Engineering, and Mathematics (STEM) for students across the UK.

  2. Which subjects do you offer tutoring for?
    We provide tutoring in Mathematics, Physics, Chemistry, and Biology, as well as combined Science for GCSE and A-Level courses.

  3. Who are the tutors at STEMPro Academy?
    All our tutors are UK-qualified, experienced teachers and STEM professionals passionate about helping students succeed.

  4. What levels of study do you cover?
    We teach KS3, GCSE, A-Level, and advanced STEM courses, including exam preparation and enrichment programs.

  5. Is your tutoring available across the UK?
    Yes, we provide online tutoring for students in Birmingham, London, Manchester, Leeds, Sheffield, Glasgow, Edinburgh, and other cities across the UK.


Classes and Learning

  1. How do online classes work?
    Lessons are conducted live through video conferencing with interactive tools, screen sharing, and whiteboards for real-time learning.

  2. Do you offer both group and one-to-one tutoring?
    Yes! You can choose between small group classes for collaborative learning or individual one-to-one sessions for personalized support.

  3. How many students are in a group class?
    Our group classes are limited to 4–6 students to ensure each learner gets proper attention and feedback.

  4. Can students ask questions during online classes?
    Absolutely! Our tutors encourage students to ask questions, solve problems, and participate actively in every session.

  5. Are lessons recorded for later review?
    Yes, recorded sessions can be made available for revision and practice (depending on the course).


Courses and Curriculum

  1. Do you follow the UK national curriculum?
    Yes, all lessons are based on the AQA, Edexcel, and OCR UK exam boards, ensuring complete curriculum alignment.

  2. Do you help with exam preparation and revision?
    Yes, we provide exam-focused revision courses, past paper practice, and mock tests to help students prepare effectively.

  3. Do you offer support for A-Level and GCSE resits?
    Yes, we have special resit preparation programs for students retaking GCSE or A-Level exams.

  4. Do you teach topics beyond the school syllabus?
    Yes, our STEM Enrichment Programs allow students to explore coding, robotics, and advanced problem-solving.

  5. How do you track student progress?
    Tutors provide regular feedback, progress reports, and assessments to monitor improvement.


Booking and Pricing

  1. How can I book a free trial?
    You can Book a FREE Trial directly through our website form — no payment required to get started.

  2. Are your tutoring rates affordable?
    Yes, we offer competitive and flexible pricing plans to suit every family’s needs.

  3. How do I make payments?
    Payments can be made securely online through debit/credit card, PayPal, or bank transfer.

  4. Can I change my class schedule later?
    Yes, class timings are flexible and can be adjusted with prior notice based on tutor availability.

  5. Is there any registration fee?
    No registration fees! You only pay for your chosen lessons or monthly plan.


Technical & Support

  1. What devices do I need for online tutoring?
    You just need a computer, tablet, or laptop with internet access, a webcam, and microphone.

  2. What happens if I miss a class?
    Missed classes can often be rescheduled or made up depending on your course type and tutor availability.

  3. Are your online lessons secure and safe?
    Yes, all sessions are conducted through secure online platforms ensuring privacy and safety for students.

  4. Do parents get updates about progress?
    Yes, we share regular reports and feedback with parents to keep them informed of their child’s performance.

  5. How can I contact STEMPro Academy?
    You can reach us anytime via our Contact Us page, email, or phone. We’re happy to help with course details, class scheduling, or any queries.